Privacy-Policy

1. Introduction

Welcome to the website of MMP Group (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process and store information about you when you visit our website at corporate.mmpgroup.co (the “Website”), interact with us, request a quote, or otherwise contact us.

By using our Website or providing us with your personal data you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal information about you:

• Contact information: such as your name, email address, telephone number, postal address when you submit an enquiry, request a quote, subscribe to our newsletter or contact us via the Website’s contact forms.
• Business information: your company’s name, industry, role and other business-related details when you engage our services or request one.
• Usage information: details of your visits to the Website (including time/date, referral source, pages visited, IP address, browser and device information) collected via cookies and similar tracking technologies.
• Communications data: any correspondence we have with you (by email, phone, via our contact forms) and responses to surveys or feedback you provide.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to and process your enquiries and requests (for quotes/projects/services) and to communicate with you about our services.
• To provide, deliver and manage our service offerings, including website design, branding, marketing, support and related services you have engaged us for.
• To improve our Website, our services and customer experience—including analysing usage patterns, user feedback and trends.
• To provide you with updates, newsletters, promotional communications (if you have opted-in) about our company, services or offers.
• To comply with legal or regulatory requirements or to enforce our terms, protect rights or investigate potential wrongdoing.

4. Legal Basis for Processing

Where required under applicable law, we rely on one or more of the following legal bases to process your personal data

• Performance of a contract: processing is necessary to provide the services you’ve requested.
• Legitimate interests: for example, to manage our business, maintain our website, improve our services, and contact you about relevant offers (provided doing so doesn’t override your privacy rights).
• Consent: where you have given your explicit consent (e.g., to receive our marketing newsletters).
• Legal obligation: to comply with applicable law or legal requests.

5. Cookies and Tracking Technologies

We use cookies, web-beacons and similar tracking technologies to collect usage information and to enhance your experience on our Website. These may include:

• Essential cookies: necessary for the operation of the Website.
• Analytical/performance cookies: to understand usage and performance (for example Google Analytics or similar tools).
• Functional cookies: to remember your preferences.
• Advertising/targeting cookies: to deliver more relevant marketing.

You can control cookies through your browser settings. Please note that disabling cookies may affect your experience of the Website.

6. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

• With service providers/partners who assist us in operating the Website, delivering services, managing enquiries, marketing and analytics (e.g., hosting providers, email service providers, CRM systems). These parties are contractually bound to protect your data and only use it for the purposes we specify.
• If we sell or restructure our business (or part of it), your information may be transferred as part of that transaction, subject to applicable confidentiality protections.
• To comply with legal obligations, to respond to lawful requests and legal process, to protect our rights or property, or to safeguard the safety of our users or the public.
• With your consent, for other purposes not described above.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including the provision of our services, compliance with legal obligations, dispute resolution and enforcement of our agreements. After that, we will securely delete or anonymise it.

8. Data Security

We take appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. While we strive to protect your information, no internet transmission is entirely secure; we cannot guarantee absolute security.

9. International Transfers

Your personal data may be transferred to, and processed in, countries other than the one in which you live. Whenever such transfers occur, we will ensure a similar level of protection is applied by implementing appropriate safeguards (such as standard contractual clauses) in accordance with applicable law.

10. Your Rights

Depending on your jurisdiction you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure (“right to be forgotten”) in certain circumstances.
• The right to restrict or object to our processing of your personal data.
• The right to data portability (to receive your data in a structured format).
• The right to withdraw consent (where processing is based on consent).
• The right to lodge a complaint with a relevant supervisory authority.

If you wish to exercise any of these rights, please contact us using the contact details below. We will respond within any applicable statutory timeframe.

11. Children’s Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will delete it.

12. Third-Party Links

Our Website may contain links to external websites not operated by us. We have no control over those websites, their content or their privacy practices. We encourage you to read the privacy policies of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Website and we will indicate the date of last update. We encourage you to review this policy regularly to stay informed of changes.

14. Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact: